Dean Byron-Davis on Supporting Customers

Having only started with PPL back in February this year I won’t lie, as someone who gets most of his shopping from an online, American retailer, my knowledge of the packaging industry mainly consisted of oversized cardboard boxes, bubble-wrap and endless amounts of brown packaging paper.

Luckily for me, I did my homework before my interview and managed to secure a role on the Customer Support team here at Protective Packaging.

My earlier blog in April was a quick Q&A with our Marketing Manager which gave a quick overview of my thoughts on the role during my very early days, but I felt that now I have successfully achieved my 3-month milestone, I wanted to give you an update on how far I have come.

Still quite new to the role, company and industry, I am still learning about the wonderful world of protective packaging particularly why it’s used and the importance of using it! It was clear very early on that Protective Packaging Ltd pride themselves on their customer support department.

As many of you know, all of our products are bespoke and made to order. In order for myself and team to give you tailored advice and recommendations in line with your requirements, it is extremely important that we have the technical knowledge behind us to help you. Which is why Protective Packaging provides us all with full training on our products and laminates right down to making a bag ourselves. Considering this, it is no surprise that we have customer relationships dating back to the full 30 years we have traded and we continue to receive a healthy amount of recommendations and new enquiries per month looking for advice.

Now that I have successfully completed my 3-month, extensive training plan, I am now confident with speaking to customers daily, processing their orders and providing quotes on our full range of products. The time has flown by and I’m enjoying being part of the team.

For any new enquiries please contact our wonderful Customer Support team on 0161 976 2006.

Author: Dean Byron-Davis, Customer Support Team.

 

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5 Essential Pharmaceutical Packaging Tips

The pharmaceutical industry today has many rules and regulations that you need to comply with, right down to what you package your pharmaceuticals in.
It is vital that the packaging selected adequately protects and preserves the integrity of the product and the selection process all boils down to the products physical and chemical characteristics, as well as its protective needs and marketing requirements.
The above can make the right packaging material complicated which is why we have compiled 5 essential pharmaceutical packaging points that you need to know.

Permeation

Permeation, the transmission of gases, vapour or liquids can have drastic effects on the shelf life of a drug. If your chosen packaging material allows a subsequent transmission of water vapour or oxygen, and your products dosage form is sensitive to hydrolysis or oxidation then it can present problems.
To ensure that your packaging is not a victim to permeation then you should ask for the Water Vapour Transmission rates when purchasing materials. Further to this, keep in mind that temperature and humidity can influence the permeability of oxygen and water through plastic packaging meaning that your product may not be protected from temperature extremes.

Leaching

This is the separation of chemicals from a solid which can cause drug contamination and the need to remove the product from the market resulting in a subsequent loss. Leaching is most common in plastic containers as they tend to have one or more ingredients added to stabilise or impart a specific property to the plastic.

Sorption

The removal of elements from the drug product, by the packaging material. Sorption can lead to serious consequences for drug preparation when important ingredients are in the solution. As drug substances tend to have high potency and are administered in small doses it can mean losses due to sorption can significantly affect the therapeutic efficiency of the preparation.
Loss through sorption can leave the product unprotected and vulnerable to microbial growth.

Chemical Reaction

Consideration of the reactivity of the drugs you are packaging need to be taken into account. Certain ingredients which are used in plastic formulations may react chemically with one or other components of a drug product, subsequently altering the appearance of the plastic or the drug.

Modification

A drug can sometimes change the physical and chemical formulations of the packaging material. This is known as a modification. This is often caused by permeation of gases and vapour from the environment or via loss of contents through the container wall, deformation in polyethylene containers is often due to this.

Key Takeaways:

The material selected must have the following characteristics:
– The material must protect the preparation from environmental conditions.
– Must not be reactive with the product.
– Must not impart odour or taste to the product.
– Must be non-toxic.
– Must be FDA approved.
– Must meet tamper-resistance requirements.

In summary, when purchasing packaging material for your drug products you need to take a look at the technical information of the specific material and ensure that it provides complete climatic protection to your product such as Aluminium Barrier Foil. Browse our Pharmaceutical product range.

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How do we protect your data?

Security and data protection are always in the mind of the IT Department at Protective Packaging Ltd and we have many different levels of security in place to protect your data. However, it is always better safe than sorry so we have added another security level to our systems to keep data extra secure.
Protective Packaging has installed RdpGuard on all of our remote desktop servers.

So what is RdpGuard and how does it add extra security to Protective Packaging?

RdpGuard is a host-based intrusion prevention system (HIPS) that protects our Servers from brute-force attacks; it monitors the logs on our server and detects failed login attempts.
If the number of failed login attempts from a single IP address reaches a set limit, the attacker’s IP address is blocked for a specified period or until released by our IT Department.
With Cyberattacks on the increase, it’s good to know that Protective Packaging Ltd is at the forefront in keeping our servers and data secure.

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HZ Sealers: Barrier Foils perfect match!

Our HZ Sealers are a light weight, mobile hand sealer which is ready to be used in all positions. Both sealing bars are permanently heated and the temperature can be adjusted to suit all different types of barrier foil laminates, removing the need to have multiple types of hand sealers just to attend to different barrier foil types.

The HZ Sealers have a sturdy sealing jaw which 12mm wide, giving you perfect sealing results! Their improved technology makes them indispensible to those that are responsible for providing a hermetic seal. They allow you to seal a coated aluminium film and all other barrier materials, within a matter of seconds but still provide a top of the range seal, aiding the protection of your products from climatic change.

Heat Sealer demonstration with Barrier Foil

HZ Hand Sealers are available in 300mm, 400mm and 500mm sealing weld lengths. Please visit our dedicated heat sealer page here or contact our customer support team for further information.

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What is inside your Barrier Foil Bag?

If your product needs to be visually inspected for security reasons without being opened we can fit a clear panel in one side of the Bag.

Aluminium Foil Barrier Bag

In machinery applications Corrosion normally starts at 38 % relative humidity so with the use of our Humidity Indicator and correct amount of Desiccant your product can be kept at a safe limit which means you do not have to open the bag to examine the contents.

Desiccant Pouches

We can design the right Barrier Foil Bag for your application so please contact our sales team for further information.

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10 questions with the new Customer Support Team Member!

Dean-Byron Davis – Customer Support Advisor

1. When did you join the company & how have you found it so far?

February. Really enjoying it, loads to learn and everyone is really friendly, which certainly helps!

2. Describe your role in three words:

Interesting. Busy. Engaging.

3. Any important skills for the role?

Ability to multi-task, effectively prioritise and have a keen eye for detail.

4. What’s the most rewarding part of your job?

Actually learning something new! But other than that, being part of a team that is extremely supportive and always happy to help each other out.

5. and the most challenging?

I would have to say getting used to all the different processes we have in place.

6. What would you be doing now if you hadn’t taken this job?

Well as I am writing this it is 7.30am on a Friday morning so probably still in bed with a day of lazing around the house as Friday was one of my days off in my last job, but other than that… Still searching for the right opportunity whilst working my last job.

7. How do you relax when you’re not in work?

Netflix and Chill. Jokes. Partly that yes, but spending time with my husband and our friends/families, and taking our 5-year-old Golden Retriever for walks.

8. What is your favourite movie line?

“Just when I think you cant be any dummer, you go and do something like this… and totally redeem yourself!”

9. What’s your most memorable face palm moment?

Whilst at my cousins 18th Birthday party (quite recently actually)… I hugged and wished one of my cousins friends happy birthday thinking it was my cousin. FACE PALM INDEED… in my defence I hadn’t seen her for around 3/4 years and her being all dolled-up, hair done, full make-up, dressed-up (never seen her like that before), and her and her friends all looked like carbon copies of each other. Seriously.

10. Finally, if you could teach any subject, what would it be?

Would definitely be Art & Design, was my favorite subject at school – I even gained a cheeky double A* in it at GCSE

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How much desiccant do you need?

At Protective Packaging, we get lots of enquiries for foil bags, desiccant, and enquiries for foil bags with desiccant pre-fitted into the seal of the bag (Pro-Gel).

Failing to use the correct amount of desiccant can cause moisture damage to your goods during transit or storage. In order for us to ensure that your goods will be protected we religiously use the below calculation to decipher the amount of desiccant you actually require for the length of time your product will be hermetically sealed inside a foil bag.

BRITISH STANDARDS BS1133-SECTION 19

For Temperate Climates: W=11ARM+DF
For Tropical Climates: W=40ARM+DF

W = Weight in grams of basic desiccant
A = Area in square metres of the moisture vapour barrier
R = Water vapour transmission rate of the barrier in grams per square metre per 24 hours, measured at 90%RH and 38°C (100°F)
M = Maximum time in months of transit and storage
D = Weight in grams of blocking, cushioning and any other hygroscopic packaging
D = Materials inside the barrier (including cartons etc)
F = Factor, depending on type of dunnage
If you have any questions or need advice regarding foil bags or desiccant, or both, feel free to get in touch on 0161 976 2006 and we will be happy to help.

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The ProDriPole

ProDriPoles are a unique product of ours which are a desiccant container system and are designed to store moisture from an open area which protects goods and the surrounding area itself.

This an environmental friendly product which provides a competent and effective way of protecting your goods from the damage moisture can incur.

The product operates in a way which stops mould developing and therefore prevents any lasting or significant damage.

Desiccant is a versatile substance and here are a few useful tips which may help in everyday life –

  • It can save your mobile phone from water damage! The desiccant soaks up the moisture which has gone into your phone after a hazardous moment!
  • It can keep important and aged documents in their original state, such as a birth certificate.
  • It can help keep photo prints in their original condition and prevent any water stains or marks, etc.

The ProDriPole was originally introduced to protect items that are being held in containers from moisture damage. However, the  ProDriPole is an  adaptable and valuable product of  Protective Packaging’s range and has even proved itself  as a popular product with stage and TV production companies using them to protect their props, including a very popular and current TV show which happens to be a favourite of mine.

ProDriPole - Desiccant Container

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In-House Manufacturing = Shorter Lead Times & Bespoke Products

Here at Protective Packaging Ltd we are very proud to be a Manufacturer of climatic Packaging Solutions.

Everything we manufacture is completely tailored to our customers’ requirements. Apart from a few consumable items; we don’t hold anything in stock, yet we are able to produce and deliver products to our customers with the same or shorter lead time, than you would get for items, already held in stock elsewhere. Typically we aim to dispatch small scale orders the same day so that they are delivered to you the next!

We’re able to offer you such a quick turn around by operating 24 hours a day, with a highly skilled and experienced work force. Protective Packaging is built on motivated and valued employees.

This approach to manufacturing enables us to consult with our customers to ensure that the Packaging we are producing is completely adequate for their requirements. We believe in responsible supply and building long lasting relationships, built on trust and consultation. Nothing pleases us more than a new application or project that enables us to improve and build on our existing application knowledge.

We are proud to say that our relationships with existing customers are as good today as they were 30 years ago and we love to hear from any potential new customers about how we could possibly help them.

 

 

If you would like to find out more about our products then please contact our Sales team for further information by calling 0161 976 2006 or via info@protpack.com

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Protect your Valentine with Barrier Foil Liner!

It’s Valentines this week, a time where it is socially, acceptable to be publicly mushy meaning that you may have received a gift from a loved one or bought your partner one! To protect your treasured gift, Protective Packaging Ltd’s, Barrier Foil liners could be a solution.

At Protective Packaging we offer a range of Barrier Foil liners which can be crafted to suit your individual needs. Barrier Foil packaging ensures the protection of a wide range of products that may be attacked by:

  • Moisture
  • Oxygen Ingress
  • V. Light
  • Temperature Extremes
  • Odours
  • Mould & Fungi Growth
  • Grease & Oils
  • Chemicals

At one time a client of Protective Packaging required a Barrier Foil liner to protect helicopters from corrosion. So if you were lucky enough to have received a Helicopter for Valentines or unlucky enough to have had to fork out for one. Then ensure that it is protected against climatic change, by purchasing a bespoke barrier foil liner from Protective Packaging!

For a quote then please contact us here or via 0161 976 2006 and enjoy your weekend…or Helicopter!

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